Shipping Policy

At Edusekart, we strive to provide a smooth and reliable shopping experience for our customers. This Shipping Policy outlines how orders are processed, shipped, and delivered through the Edusekart marketplace.

Edusekart is a multi-seller marketplace operated by Eduse Marketing Private Limited. Products available on the platform may be sold and fulfilled by independent third-party sellers.

Shipping Coverage

Currently, Edusekart provides shipping services within India only.

We do not currently support international shipping. Any future expansion of shipping services will be announced through our official channels.

Order Processing

Once an order is successfully placed and payment confirmation is received (where applicable), the seller begins processing the order.

Order processing may include:

• Order verification
• Inventory confirmation
• Packaging preparation
• Courier handover
• Shipment generation

Processing times may vary depending on product availability, seller operations, holidays, and other operational factors.

Estimated Delivery Timelines

Delivery timelines may vary based on the customer's location, courier partner performance, product availability, and seller processing time.

Typical delivery estimates are:

• Metro Cities: 2–5 Business Days
• Non-Metro Cities: 3–7 Business Days
• Remote & Rural Areas: 5–12 Business Days

These timelines are estimates only and should not be considered guaranteed delivery commitments.

Free Shipping

Edusekart may offer free shipping on eligible orders.

Currently, free shipping may be available on orders with a total value of ₹999 or above.

Free shipping eligibility may vary depending on:

• Product category
• Seller policies
• Promotional campaigns
• Customer location
• Shipping partner availability

Edusekart reserves the right to modify free shipping eligibility criteria at any time.

Shipping Charges

For orders that do not qualify for free shipping, shipping charges may apply.

Applicable shipping charges, if any, will be displayed during the checkout process before order confirmation.

Order Tracking

Customers can track their orders through their Edusekart account dashboard.

Tracking information may include:

• Order status updates
• Shipment status
• Tracking number
• Courier information
• Estimated delivery updates

Tracking details may take some time to become available after shipment dispatch.

Delivery Attempts

Courier partners may attempt delivery multiple times depending on their policies.

Customers are responsible for ensuring that:

• Shipping information is accurate
• The delivery address is accessible
• The recipient is available to receive the shipment
• Contact details remain reachable during delivery

Failed delivery attempts may result in shipment delays, returns, or cancellation of the order.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

Edusekart and sellers shall not be responsible for delivery failures, delays, or additional charges arising from incorrect or incomplete address information provided by the customer.

Delivery Delays

While we work with sellers and logistics partners to ensure timely deliveries, delays may occur due to circumstances beyond our control.

Examples include:

• Weather conditions
• Natural disasters
• Public holidays
• Transportation disruptions
• Government restrictions
• High seasonal demand
• Operational issues with logistics providers

In such situations, delivery timelines may be extended.

Partial Shipments

Orders containing multiple products may be shipped separately depending on seller inventory, warehouse locations, or logistical considerations.

Customers may receive products in separate shipments without additional shipping charges where applicable.

Damaged Packages

If a package appears visibly damaged at the time of delivery, customers are encouraged to:

• Inspect the package carefully
• Take photographs of any visible damage
• Report the issue immediately through customer support
• Follow return or replacement procedures where applicable

Seller Responsibilities

Sellers are responsible for:

• Accurate product availability information
• Timely order processing
• Proper packaging
• Shipment preparation
• Compliance with shipping standards
• Providing accurate shipment details

Edusekart may monitor seller performance to maintain marketplace quality standards.

Future Shipping Services

As the Edusekart marketplace continues to grow, additional fulfillment, warehousing, logistics, and value-added shipping services may be introduced to enhance customer and seller experiences.

Any such services will be communicated through official platform announcements.

Policy Updates

Edusekart reserves the right to modify this Shipping Policy at any time.

Updated versions will be published on this page and become effective immediately upon publication unless stated otherwise.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

Email: support@edusekart.com
Phone: +91 7888673594

Thank you for shopping with Edusekart.