Warranty & Product Support Policy
Warranty coverage is product- and seller-specific. Where a manufacturer or seller provides a warranty, the duration, exclusions and service process should be disclosed on the product page or documentation.
Seller Responsibility
Sellers must honour valid warranty commitments and must not make false warranty claims.
Manufacturer Warranty
Where a product carries a manufacturer warranty, customers may use the authorised service process stated in the product documentation, subject to applicable law.
Defective Products
A warranty policy does not remove mandatory consumer remedies relating to defective, unsafe, counterfeit or materially misrepresented products.